Seller – UAB “Imunodiagnostika,” a private legal entity registered in the Register of Legal Entities of the Republic of Lithuania, code: 303064228, VAT code: LT100008020911. Registered address: Molėtų g. 16, Didžioji Riešė, LT-14260, Vilnius district, Lithuania.
Self.co – the online store available at www.self.co.
Buyer –
Seller’s Partner – a legal entity that:
Self.co Accounts – official Self.co pages on social media platforms such as Facebook, Twitter, LinkedIn, etc., where information about Self.co services is shared and Buyer-generated content may be published.
Services – all services provided to Buyers through Self.co.
Cookie – a small file sent to a device when a person visits Self.co. This term also includes similar tracking technologies.
Browser – software used to access and display web pages.
Order – the result of a Buyer registering on Self.co, which creates a record containing personal data and order history.
Personal Data – any information (including data provided in the Patient Questionnaire) relating to an identified or identifiable natural person whose identity can be determined directly or indirectly, for example, by personal code or by one or more physical, physiological, psychological, economic, cultural, or social characteristics.
Patient Questionnaire – a form completed during the order process, containing information about the Patient’s possible allergic reactions and environmental exposures to ensure more accurate test results.
Personal Data Controller – UAB “Imunodiagnostika.”
Privacy Policy – this document, which outlines the main rules for collecting, storing, processing, and using Personal Data when using Self.co.
Administrator – the person responsible for the marketing of Self.co.
IP Address – a unique number assigned to each device connected to the internet, often used to identify the country in which the device is located.
Terms – the current version of the “General Terms and Conditions.”
Direct Marketing – any activity involving the offering of goods or services or the solicitation of opinions by post, telephone, or other direct means.
This Privacy Policy sets out the main rules for collecting, storing, and processing Personal Data when the Buyer uses the Services offered on Self.co.
The purpose of the Privacy Policy is to protect and safeguard the Personal Data of Self.co Buyers from unlawful use.
A Buyer is considered to have read and agreed to this Privacy Policy once they give their consent for their Personal Data to be processed.
This Privacy Policy is available at www.self.co and may be printed at any time. All changes or amendments will be published on Self.co, allowing Buyers to read and confirm them each time they register or place an order. The updated Privacy Policy comes into force once published on Self.co.
Buyers should note that Self.co may contain links to websites owned by other individuals, companies, or organizations. The Seller is not responsible for the content of such websites or the methods they use to protect privacy. Buyers should review the relevant website’s terms, privacy policy, and other documents before providing any personal information.
A Buyer may place an order on Self.co by providing the following Personal Data: name, surname, gender, date of birth, email address, telephone number, home address, and the clinic where the service will be provided. The Buyer is responsible for the accuracy of the Personal Data provided.
The Buyer must complete the Patient Questionnaire to allow the Seller to properly provide the Services.
When placing an order, the Buyer enters their own Personal Data (or the Patient’s data): name, surname, gender, date of birth, email address, telephone number, home address, clinic choice, and the Patient Questionnaire. The Buyer is solely responsible for the accuracy of this information.
The Buyer agrees that their (and/or the Patient’s) name, surname, gender, date of birth, email address, telephone number, home address, Patient Questionnaire data, and IP address may be processed by Self.co for business analysis purposes.
The Buyer can choose to consent (or not) to their Personal Data being processed for direct marketing purposes when placing an order.
If the Buyer does not wish their data to be used for direct marketing or analytics after purchasing a service, they must send an email to hello@self.co stating that they do not wish to receive emails and/or SMS messages. Direct marketing messages will stop only for the specific email addresses and/or phone numbers listed in the request.
The Seller confirms that Personal Data will only be processed to provide services available on Self.co (including participation in promotions and projects). If the Buyer consents, the data will also be processed for business analysis, direct marketing, and detailed reporting purposes. Personal Data used for direct marketing will be stored for 3 years from the date of submission.
The Seller undertakes not to disclose Personal Data to third parties, except in the following cases:
a) with the Buyer’s consent;
b) to partners involved in fulfilling the order or providing services;
c) to partners for direct marketing, provided the Buyer has given consent and written agreements ensure compliance with Lithuanian data protection laws;
d) to law enforcement authorities, as required by Lithuanian law;
e) if necessary to prevent or investigate criminal activity.
The Buyer has the right to:
a) request and receive a copy of their Personal Data from the Seller by written request;
b) request information on the sources, purposes, and recipients of their Personal Data processed in the last year;
c) request the suspension of data processing if it violates the law;
d) refuse data processing (note: in such a case, they will not be able to use Self.co services);
e) withdraw consent for direct marketing at any time.
A document confirming identity presented during service collection is used only for identification purposes.
By accepting this Privacy Policy, the Buyer agrees that their Personal Data may be shared with the Seller’s partners to fulfil the order.
Personal Data may be transferred to EU/EEA countries or other countries under the same conditions as within Lithuania and only for the purposes stated in this Privacy Policy.
According to standard LST EN ISO 15189:2003 for medical laboratories, Personal Data is stored for 5 years, except where legal requirements dictate otherwise.
The Seller uses internal technical and organizational measures to protect Personal Data from unauthorized access, alteration, disclosure, destruction, identity theft, or fraud. Access to servers is restricted to authorized persons via secure password-protected certificates. All Self.co pages requiring Personal Data use HTTPS encryption.
The Buyer must not disclose Personal Data about themselves, the Patient, or any third party to unauthorized persons and must notify the Seller immediately if any breaches occur.
The Seller may retain data on its servers if it was used for illegal activities, suspected fraud, identity theft, or if the Seller received complaints or observed Terms violations. Such data is deleted only upon legal request from authorities.
Requests related to Personal Data processing must be submitted in writing:
The Seller will respond and act on such requests within 30 calendar days.
The Administrator may use IP addresses for diagnostic and security purposes.
The Buyer grants Self.co the right to collect, manage, process, and store Personal Data as described in this Privacy Policy.
Consent to process Personal Data applies only going forward. Once withdrawn, processing will stop, but data may still be retained as required by law (e.g., ISO standards require storing questionnaire data for 5 years) or for reasons such as national security, public order, crime prevention, investigation, or the protection of legal interests.
The Buyer has the right to access their data after verifying their identity (e.g., by presenting a passport or ID card). To find out what data Self.co has collected, its sources, purposes, and recipients, the Buyer must contact Self.co by email. Self.co will respond within 30 days and provide the data once per calendar year free of charge.
If the Buyer finds that data was collected illegally or processed for the wrong purposes, they can request suspension of processing. If inaccuracies are found, they can request correction within 5 business days.
If Self.co doubts the accuracy of provided data, processing may be suspended until verification.
Requests can be submitted to hello@self.co.
To provide full functionality, Self.co may store cookies on the Buyer’s device. Cookies are used to recognize returning visitors, store shopping information, and collect website usage statistics. Buyers can view and delete cookies at any time. By accepting this Privacy Policy, Buyers consent to cookies being stored. Consent can be withdrawn by changing browser settings, but this may affect site functionality.
This Privacy Policy came into force on 28 June 2016. Any changes will be communicated in accordance with Section 21 of this Policy.
✅ Effective date: This Privacy Policy applies from the date it is published on www.self.co.